Terms and Conditions
Congratulations in clicking on this link! No-one usually does, but this is the fine print that’s important to know! Well done you.
Enrolment Confirmation: If you click the ‘enrol now’ button via our website, shortly after, you will automatically be issued with an invoice and confirmation email. This indicates you have read and agreed to our terms and conditions listed below.
Payment Terms: Due to long wait lists, we can only allow 7 days to settle outstanding invoices. Enrolment is not confirmed until payment has been received.
Illness: Making Rainbow’s believes that babies and young children should be immunized, and you warrant that the child/ren in your care will not attend if they are unwell, including communicable, contagious or notifiable illnesses. Making Rainbows Pty Ltd takes no responsibility for personal loss or injury sustained during the session. You remain responsible for the safety of yourself and your child/ren, relinquishing Making Raijbows Pty Ltd of any liability.
Trial Classes – A trial session may only be ‘reserved’ pending enrollment numbers and availability. Trial spaces cannot be guaranteed during long mid-term breaks (during the 6 week holiday between December until January), as spaces fill fast and clients wishing to enroll for a full term enrollment will receive priority.
Make-Up Classes: If you can’t make your usual class, provide 24 hours notice and contact our Administration Team to either reserve a make-up slot at our Paddington location in the term break (information is provided here) or you are entitled to “gift” your missed class to a friend/college or family member. Make up sessions are subject to availability and limited to 2 classes per term. If you must cancel or reschedule your reserved make-up class, please provide a minimum of 24 hours notice. Any classes not made up during the same term are forfeited and cannot be refunded or carried over to another term. Turning up to these session without a prior booking is not permitted.
Holiday Sessions: Payment is required upon booking and none refundable.
Cancellation of classes: Making Rainbows endeavors to run every class we have committed to! However should we need to cancel a class, parents will be contacted by email and/or text. Making Rainbows reserves the right to cancel classes without refund in exceptional circumstances beyond our control i.e. unpredictable storms and bad weather, the sudden closure of a leased venue (meaning a hired location not controlled or owned by Making Rainbows Pty Ltd), other varied cases of emergency, or unforeseen unavailability of a staff member.
All places are non-refundable: Making Rainbows is under no obligation to refund or transfer money in the event that you are unable to attend part of or the entire course/enrollment. If you enroll for a full term, and then find that you will be absent or unable to attend your sessions, you are entitled to take your two make-up classes in that current term, but unused sessions cannot be carried over to the next Term. We cannot accept ‘part payment’ of a term and cannot ‘hold’ spaces, as this is not fair to our other clients who wish to commit for a full term. If you do have to forfeit classes and don’t want to utilise a make-up session, you are able to “gift” any remaining sessions to a friend or family member.
Mid term venue class shuffling: Where ever possible, Making Rainbows will allow clients to “shuffle” into other venues mid term, pending available spaces.
Data Protection: The information you provide during registration contains personal data. Making Rainbows will record, process and keep your personal information secure in accordance with the Australian Privacy Act 1988. Information will not be passed/sent out to a third party.